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To contact Acumen Fiscal Agent in Alabama, please complete the contact us form or call:
ADSS Program (Alabama Department of Senior Services): (866) 859-0027 or fax (866) 496-4575
SAIL Program (State of Alabama Independent Living Service Program): (866) 859-0026 or fax (866) 496-4575

We recognize that times of transition can be difficult. We are grateful for your understanding and are committed to responding to every inquiry we receive, as quickly as we are able. Provided below is a link to the FAQ for the ADSS Program. We hope this document answers some of your outstanding questions. You are also welcome to contact us through our contact form .
ADSS Program – Frequently Asked Questions
ADSS Online Training Resources & Recordings

Effective Monday, February 26th, Acumen will begin enforcing timesheet and time entry due dates. Please reference the AL ADSS Pay Schedule for timesheet due dates. Any timesheets or time entries approved after the timesheet due date will be processed on the following pay period’s pay date. We highly recommend using the DCI Mobile App or the DCI portal for time entry. Again, if your timesheets are not sent to Acumen on time, or the shifts are not in an approved status on the due date, your employees’ pay will be delayed to the next pay date.

Participant Employer Forms

AL ADSS Employee Termination Form AL ADSS Employer Pay Selection Form (Cash Needs Only) AL ADSS Goods & Services Request Form AL ADSS Participant & Employer Change of Information Form AL ADSS Payment Schedule 2024-2025 AL ADSS Show Me the Money Without Workers Compensation AL ADSS Vendor Direct Deposit & W9 Form

Employee Forms

AL ADSS Employee Change of Information Form AL ADSS Employee Pay Selection Form Form W4 Form A4

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